Refund policy

Zari & Rose Return Policy

Your satisfaction is our top priority. If you’re not entirely happy with your purchase, we're here to help.

• Return Window: Returns must be initiated within 5 days of the delivery date.
• Cash on Delivery (COD) Payments are refunded as Store Credit.
• Condition: Items must be returned in their original condition, unworn and with all tags attached. Sale items are final sale and cannot be returned or exchanged.
• Process: To start a return, please visit our returns page and follow the instructions provided. You will need your order number and the email address associated with your purchase.
• Refunds: Once we receive and inspect your return, we’ll send you an email to notify you that we have received your returned item. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

To return your items, please login to your account and request a return.

For more detailed information, please contact our customer service team (Contact)