Shipping policy
Ordering & Shipping
- How can I track my order? Once your order is shipped, you'll receive a tracking number via email. You can use this number to track your order through our carrier's website.
- What payment methods do you accept? We accept all major credit cards, debit cards, and PayPal. All payments are processed through a secure checkout system.
- Do you offer international shipping? Currently, we focus on serving customers within the UAE. We're looking to expand our shipping options in the future, so stay tuned!
Returns & Exchanges
- What is your return policy? We accept returns within 5 days of purchase, provided the items are in original condition with tags attached. Some exclusions may apply for certain types of items. Please visit our Return Policy page for more detailed information.
- How do I make a return or exchange? To initiate a return or exchange, please visit our return page and follow the instructions provided. You will need your order number and the email address associated with your order.
- Can I return sale items? All sale items are final sale and cannot be returned or exchanged, unless the item received is defective or not as described.